Sound Familiar?
These are the frustrations field teams deal with every day when systems aren't built for people who work away from a desk.
Paper forms that nobody can read back at the office
Job sheets filled in on site get handed in at the end of the day — if they don't get lost, damaged, or left in a van. Someone then has to decipher the handwriting and enter the information into a system manually. It's slow, error-prone, and completely avoidable.
You don't always know what you're going to before you get there
Job briefs arrive by phone call, text message, or a printout that was accurate when it left the office but may have been updated since. Changes to specs, access instructions, or customer requirements don't always reach the person doing the job in time to make a difference.
Getting customer sign-off is slow and inconsistent
Paper delivery notes and job sheets need to be signed on site, brought back to the office, scanned or photographed, and filed. The process takes time, the documents get lost, and when a customer queries something months later, finding the relevant paperwork is a genuine challenge.
The office has no idea what's happening out in the field
When work is happening on site, the office is relying on calls or texts to know whether a job is done, delayed, or has complications. Real-time visibility into what the field team is actually doing — and whether jobs are on track — simply doesn't exist.
Here's How Zigaflow Changes That
Digital eForms that replace paper job sheets
Zigaflow's eForms replace paper forms with digital versions that can be filled in on any mobile device. Text, photos, selections, and signatures — all captured on site and stored against the right job record the moment the form is submitted. No re-entry, no lost paperwork, no illegible handwriting.
Full job details, available on any device
Zigaflow gives field team members access to their job details — specifications, customer information, delivery instructions, and any notes added by the office — directly on their phone. When a job is updated in the office, the field team sees the change immediately. No outdated printouts, no phone calls to relay information.
Customer sign-off captured on site, stored instantly
Zigaflow eForms include digital signature capture, so customers sign off completed work directly on the field team member's device. The signed record is stored against the job automatically — no scanning, no physical documents to manage, and a clear audit trail if anything is questioned later.
The office knows what's happening in real time
When a field team member updates a job, submits a form, or flags an issue in Zigaflow, the office sees it immediately. No waiting for end-of-day calls, no status uncertainty. If something goes wrong on site, the right person in the office can respond quickly — because they know about it as soon as it happens.
Trusted by Field Teams Across the UK
[e.g., Hours saved every week]
[PLACEHOLDER — Replace with real customer quote. Target format: "Our field staff were filling in paper forms and handing them in at the end of the day. Half the time they were illegible, and someone had to re-enter everything into the system. Now they complete a form on their phone on site and we see it in the office immediately. It's saved us hours every week."]
[Customer name]
Operations Director
[e.g., Zero disputed deliveries]
[PLACEHOLDER — Replace with real customer quote. Target format: "The digital signature feature has been a game changer for us. We used to have disputes about whether something had been delivered and accepted. Now every delivery has a signed record attached to it. It's made conversations with clients much easier."]
[Customer name]
Field Operations Manager
See How Field Teams Use Zigaflow in Your Industry
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Frequently Asked Questions
What are Zigaflow eForms and how do they work?
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Zigaflow eForms are digital forms that replace paper job sheets, delivery notes, inspection records, and sign-off documents. They are built in Zigaflow's form editor and made available to field team members on any mobile device via the eForms app. Field staff can complete forms on site — capturing text, selections, photos, and customer signatures — and the completed record is stored automatically against the correct job as soon as it is submitted. The office has access to the data immediately, with no manual re-entry required.
Does the Zigaflow eForms app work without an internet connection?
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Yes. The Zigaflow eForms app is designed to work in low-connectivity environments. Forms can be completed offline and data is synced automatically when the device reconnects to the internet. This is important for field teams working in locations where mobile signal is unreliable — such as basements, remote sites, or large industrial buildings — where waiting for a connection before completing a form is not practical.
Can field team members access their job details and specifications on their phone?
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Yes. Field team members with access to Zigaflow can view their assigned jobs, including customer information, specifications, site notes, delivery instructions, and any documents attached to the job record. When the office updates a job — to add a note, change a specification, or flag something the field team needs to know — the update is visible on the field team member's device immediately. This removes the need for phone calls to relay information and eliminates the problem of field teams working from outdated printed briefs.
Can customers sign off completed work using a digital signature?
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Yes. Zigaflow eForms include a digital signature field that allows customers to sign off work, deliveries, or inspections directly on the field team member's mobile device. The signed form is stored immediately against the relevant job record in Zigaflow. This creates a timestamped, legally usable record of customer acceptance that is far more reliable than paper-based sign-off — and infinitely easier to retrieve if a query arises weeks or months later.
How does Zigaflow keep the field team connected to the office?
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Any update made by a field team member in Zigaflow — submitting a form, updating a job status, adding a photo, or flagging an issue — is immediately visible to the office team. There is no delay and no need for the field team member to call or message to confirm. Similarly, any update made in the office — a job change, a new instruction, or an urgent note — appears on the field team member's device in real time. This two-way connection removes the information gap that typically exists between office-based and field-based workers.
Does data captured in the field connect to invoicing and the rest of the business?
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Yes. Because Zigaflow manages the entire process from quote to invoice, eForms and field data are linked to the job records they come from. A completed delivery note captured on site is connected to the sales order, which is connected to the invoice. When a field team member marks a job as complete and captures customer sign-off, the finance team can see that the work is done and raise the invoice with confidence that it reflects what was actually delivered. The whole chain is connected in one system.
Can we try the eForms and mobile features before committing?
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Yes. Every Zigaflow plan includes a 14-day free trial with no credit card required. During the trial, you can build eForms, download the mobile app, and test the full field team workflow with your real job types. If you'd like to see the mobile features in action before starting a trial, you can book a 30-minute demo and the team will walk you through the eForms app and show you how field data connects to the rest of your operation.
More Than a Form App. Connected to Your Whole Business.
vs. CRMs
Unlike standalone form apps, Zigaflow connects your field data directly to the job record it came from. Photos, signatures, and completed eForms are linked to the right order, the right customer, and the right delivery — not sitting in a disconnected app that nobody else can access.
vs. ERPs
Unlike paper-based processes, Zigaflow captures data once, in the field, where the work happens. No re-entry back at the office, no deciphering handwriting, no lost forms. The record exists the moment the job is completed.
vs. Spreadsheets
Unlike generic project management tools, Zigaflow is built around the quote-to-cash process — so the job your field team is completing is connected to the quote it came from, the purchase orders that supported it, and the invoice that needs to go out when it's done.
Connect Your Field Team to the Rest of the Business
Book a demo and we'll show you how Zigaflow's mobile eForms and real-time job updates work in practice — including how data captured in the field flows back to your office system automatically.