Office Furniture

You only get one chance to make the right first impression

Unlock business growth with Zigaflow

Are you looking for a way to streamline your office furniture business and automate key processes?

Look no further than Zigaflow. Our all-in-one CRM provides you with the tools you need to manage sales, projects, suppliers, deliveries, and customer communication with ease. By using Zigaflow, you can take control of your business and drive growth by providing exceptional customer service, increasing efficiency and productivity, and reducing costs. Dive deeper into our features and see how Zigaflow can benefit your business today.

  1. 1
    Track your enquiries

    Manage your opportunities with ease

    Organise and prioritise your opportunities, from your initial discussions or brief meetings with customers all the way through your space planning and design processes.

    Forecast expected sales and begin your quoting process at the click of a button to ensure you never miss an opportunity to close a sale.

    Keep all aspects of your sales process in one place for seamless traceability and take control of your business.

  2. 2
    Build your quotes

    Create stunning, professional quotations

    Quickly create quotes by adding products from your catalogue, as one-off or by importing from a file.

    Include optional products like monitor arms or power units without including these in the total price of your quote.

    Keep track of every sent quotation and follow-up with customers via email without lifting a finger.

    For added efficiency, the optional customer portals allow you to give certain customers the ability to create their own quotes or orders from a predefined list of products.

  3. 3
    Create your contracts

    Streamline your workload

    Managing orders, jobs, and projects can be complex especially in the Office Furniture game. Installations, deliveries, "built & bagged" chair orders can be managed and viewed independently while still having a view of all work.

    Tasks can be auto scheduled and assigned to the team ensuring processes are followed and nothing is forgotten. For larger projects, our project management module allows you easily manage multiple jobs, and everything associated to them so you can track timescales, budgets and more.

  4. 4
    Manage your workload

    Simplify your supply chain

    Managing multiple suppliers, coordinating deliveries between your warehouse and customer sites and tracking costs can be a challenge.

    Create and send Purchase Orders in seconds, use our RFQ module to send and track requests for pricing. Automatically follow up and remind your suppliers about what's required or expected.

    Receipt goods in quickly against Purchase Orders from anywhere on any device, ensuring you receive everything correctly & allowing you to accurately compare actual and forecast costs on a job-by-job basis.

  5. 5
    Power up your purchasing

    Signed, sealed & delivered

    Ensuring timely and accurate delivery of goods to your customers is critical. Zigaflow streamlines this process by allowing you to easily create and send delivery notes, capture electronic signatures with geolocation information from your customers, upload images of the delivered goods and keep track of all deliveries using our pipeline view.

    Furthermore, our software automatically sends a copy of the delivery note to your customer once it is signed, and it can even trigger the creation and sending of invoices, all of this makes it easy for you to invoice your customers and get paid on time.

  6. 6
    Delivery & Installation

    Capture sign-off and progress reports on site with ease.

    Easily capture sign-off and progress reports on site, including photographs of different stages of the installation. Whether you use your own employees, subcontractors, or the installation teams of your suppliers, this feature makes it easy to track the progress of installations and ensure customer satisfaction.

    This has a further benefit, as the photographs can be used for marketing and social media, giving you the ability to showcase your work at various stages during an installation process.

  7. 7
    Track equipment lifecycles

    Keep your customers informed – automatically!

    Provide exceptional customer service by keeping your clients informed and updated every step of the way. Automatically send out notifications through email and SMS about upcoming site visits, delivery schedules, and any other important information related to their order.

    Give your customers the best possible experience by providing them with regular, clear, and transparent communication. With Zigaflow, you can easily create a seamless and personalised communication experience for each of your clients, ensuring they always feel informed and in the loop. This can help you improve customer satisfaction, increase repeat business, and ultimately grow your business.

  8. 8
    Support your customers better

    Get instant feedback

    Regular feedback is crucial for a business to understand its customers' needs and wants, identify areas for improvement, and make necessary changes to enhance customer satisfaction and loyalty. By collecting feedback on a regular basis, a business can stay on top of customer expectations and stay ahead of its competition.

    With Zigaflow's feedback module, you can automatically send feedback requests at key points in your sales, operational, or service processes, and use the in-built triggers to quickly address any issues that arise. This ensures that your customer's satisfaction is always a top priority and helps to drive continuous improvement in your business.

Zigaflow has been a catalyst for growth in our business

"We were struggling with a lot of complexity - managing relationships with multiple manufacturers and keeping track of thousands of products. Our previous methods of using excel spreadsheets were not only prone to errors, but also very time-consuming and ineffective.

Since implementing Zigaflow's CRM system, we've been able to streamline and automate many of our key business processes, allowing us to focus on what we do best - delivering exceptional office fitouts. The system's detailed, highly visual quotes have allowed us to set ourselves apart from our competition and the easy-to-understand reports have given us the insights we need to make informed decisions and drive growth for our business.

Zigaflow has become the backbone of our operations - from managing customer orders and supply chain processes to coordinating customer deliveries and installations.

But what really sets them apart is their outstanding support team. They've been with us every step of the way, helping us get the most out of the system and achieve our goals.

We have seen year on year growth for the past couple of years, and I would definitely say implementing Zigaflow has been a key part of that."

Richard Martin
Richard Martin
Managing Director at Collaborate

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