Contract documents, drawings, and tender correspondence are scattered across emails and personal drives, so the project team starts on site without a single agreed baseline for scope or cost.
Subcontractor appointments are made verbally or via email and no works order is issued until weeks into the project, leaving the business without a signed document when scope or pricing is disputed.
Site induction and H&S onboarding are done on paper, and when a principal contractor or HSE auditor requests records during the project, nobody can locate them quickly.
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