Construction & Trade
Case study
One workflow, from enquiry to invoice - and production too.
Every enquiry logged. Every job visible. Sales and production on one platform.
6
modules connecting enquiry, quotes, orders and production
0
unreturned enquiries - every call logged and chased
All staff
daily adoption including non-technical users
The story
What's inside this case study
“A lot of enquiries were coming in and not being returned. We had no means of following them up.”
What you'll discover
- How Traditional Stone replaced Sage 50 - stretched beyond its limits - with a system covering the full customer journey
- Why production management baked in was the deciding factor over Maximizer and Zigzag
- The gradual rebuild approach that brought office and production staff onto one platform together
- How every customer enquiry is now logged with a visible chase-up - the unreturned call no longer exists
- The wide adoption by staff who do not consider themselves tech-savvy - the real test of usability
“We've had people who don't even like using Word or Excel pick it up and use it daily.”
Emma Hudson, Traditional Stone
Ready to join them?
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