Do I need technical knowledge to set up the Customer Pricing API for my customers?

No - you do not need any technical knowledge to set up the Customer Pricing API on your Zigaflow account. Your role is to enable the feature, create credentials for each customer, and share those credentials along with the API documentation Zigaflow provides. The technical integration work - building the connection, writing the code, handling responses - is done entirely by your customer's developers. You are the account owner who decides who gets access and what they can do; the customer's team handles the implementation. This division is deliberate: Zigaflow manages the infrastructure, you manage the access, and your customers manage their own integration. If you have questions during setup, Zigaflow's support team can walk you through credential creation and permission configuration step by step.

Can I control exactly what each customer can see and do through the API?

Yes - permissions are set at the credential level, meaning each customer's access is scoped independently to the data and actions appropriate for that relationship. One customer might only need to retrieve their pricing and submit RFQs; another might also submit orders directly and subscribe to webhooks for order status updates. Configure these permissions when you create each customer's credentials and adjust them at any time from your management panel. Permissions are enforced at the API level - a customer cannot access data or perform actions outside what their credentials permit regardless of what their system attempts. And customers can only ever see their own data; the credential scope guarantees they cannot read another customer's pricing, orders, or quotes.

How secure is the Customer Pricing API - what protections are in place?

Security is built into the Customer Pricing API at every level. All communication is encrypted using HTTPS so data in transit is always protected. Authentication uses API key and secret pairs that are unique to each customer and generated securely by Zigaflow - credentials are not stored in a recoverable form after generation. Each credential set is independently revocable, meaning you can cut off a specific customer's access instantly without affecting others. Every API request is logged with a timestamp and credential identifier, giving you a full audit trail of what each customer has accessed and when. For businesses with specific compliance requirements, contact Zigaflow's support team to discuss additional security configurations available for your account.

How do I add a new customer or remove an existing customer's access?

Adding a new customer takes a couple of minutes in Zigaflow. Navigate to the Customer Pricing API management panel, create a new credential set, assign a name and permissions, and generate the key and secret. Share these with your customer and their developers can begin building their integration immediately. There is no limit on the number of customers you can connect and adding each new one requires no changes to existing connections. Removing a customer is equally straightforward: locate their credentials in the management panel and revoke them. Revocation takes effect immediately and the customer's system receives authentication errors on any subsequent API calls. Their historical activity remains in your audit log. No waiting period, no support ticket, and no technical action required on your side.

What can customers actually do through the Zigaflow Customer Pricing API?

The Customer Pricing API supports four core capabilities: retrieving customer-specific pricing in real time, submitting orders directly into your Zigaflow pipeline, submitting RFQs that create quotes in the customer's Zigaflow account, and subscribing to webhooks for real-time event notifications such as order status changes. The specific actions available to each customer depend on the permissions you assign when creating their credentials - you might give one customer full access to all four capabilities, and limit another to pricing and RFQs only. Actions outside a customer's permission set are blocked at the API level. If you need a type of data exchange not covered by current capabilities, contact Zigaflow support - Customer Pricing API capability is actively developed based on customer requirements.

Commerce

An API your customers can build against.

The Customer Pricing API gives your customers programmatic access to their Zigaflow account. Their developers can pull customer-specific pricing, submit orders, raise RFQs that create quotes in their account, and subscribe to webhooks for real-time event notifications - building customer-facing portals and internal tools straight against your data.

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core capabilities: pricing, orders, RFQs and event webhooks

Real-time

pricing responses and webhook event notifications

Per-customer

credentials scoped to that customer's own data

What is it?

Let your customers integrate Zigaflow into their own systems

The Customer Pricing API is a programmatic interface that gives your customers direct access to their Zigaflow account. Their developers can build customer-facing applications, internal procurement tools, or website integrations that work with their specific catalogue and pricing - without manual data entry or back-and-forth with your team.

The API supports four core capabilities: retrieve customer-specific pricing, submit orders, submit RFQs that create quotes inside the customer's Zigaflow account, and subscribe to webhooks for real-time event notifications such as order status changes.

Access is scoped to the customer's own data. Each customer receives their own credentials and can only interact with their own pricing, orders, and quotes. You enable API access, share the credentials and documentation, and the customer's development team handles the integration from there.

The Customer Pricing API is built for customers who want to embed Zigaflow into the systems they already use - whether that's a procurement portal, an internal ordering tool, or a customer-facing website that needs live pricing, ordering, and quote requests.

What you can do

✓

Retrieve customer-specific pricing in real time

✓

Submit orders programmatically via the API

✓

Submit RFQs that create quotes in the customer's Zigaflow account

✓

Subscribe to webhooks for order status changes and other events

✓

Scoped credentials - customers only see their own data

✓

JSON over HTTPS using standard REST patterns

✓

Live, account-accurate pricing on every API call

✓

Built for customer developers building integrations

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Common problems

Sound familiar?

Your customers want to integrate, but you don't have the engineers

The problem

Your customers' developers want to pull live pricing, submit orders, raise RFQs, and react to status changes from inside their own systems - procurement portals, internal ordering tools, or customer-facing websites. But building and maintaining a public-facing API requires engineering resource most SMBs don't have in-house. Hiring a developer for a one-off build is expensive and slow, and without ongoing technical resource, the integration becomes brittle. Customer relationships that could be running on clean automation stay stuck on manual email and spreadsheet exchange.

How Zigaflow fixes it

The Customer Pricing API is a managed API layer Zigaflow runs on your behalf. You enable it from inside your account, generate credentials for each customer, and share them alongside the documentation. Your customer's developers connect using standard REST patterns - retrieving customer-specific pricing, submitting orders, raising RFQs that create quotes in their Zigaflow account, and subscribing to webhooks for real-time event notifications. Zigaflow handles all the infrastructure, so there is no engineering overhead on your side.

Customers who want API access are choosing suppliers who offer it

The problem

In markets where procurement teams increasingly expect API connectivity, businesses that can offer programmatic pricing and ordering win deals that businesses without it lose. If a customer is choosing between you and a competitor, and the competitor lets their developers pull live pricing and submit orders via API, that is a real commercial disadvantage with nothing to do with the products themselves. Technical connectivity is becoming part of the buying decision.

How Zigaflow fixes it

The Customer Pricing API gives you the same connectivity larger, more technically resourced suppliers offer - without their engineering team. Your customers' developers get clean credentials, documented endpoints, real-time pricing, order submission, RFQs that become quotes in their account, and webhooks for order status changes and other events. You become a supplier that is easy to integrate against, which is a meaningful differentiator when customers are evaluating options.

Giving customers programmatic access raises security and audit questions

The problem

Letting external customers' systems talk directly to your data is a security responsibility. Without proper tooling, the options are bad: share login credentials, build bespoke endpoints per customer, or refuse access entirely. Any of those make it hard to audit who is doing what, hard to revoke access when a relationship changes, and easy to give a customer more access than they need. Treating customer integration as an ad-hoc exception rather than a managed capability creates risk that scales with every new customer you onboard.

How Zigaflow fixes it

The Customer Pricing API uses purpose-built credential management. Each customer receives their own credentials scoped only to their own pricing, orders, and quotes - they cannot see or interact with any other customer's data. Credentials are revoked instantly from your admin panel if a relationship changes. Every API call - pricing lookups, order submissions, RFQ submissions, webhook deliveries - is logged with a timestamp and credential identifier, giving you a clear audit trail of what each customer has accessed and when.

How it works

From setup to results in minutes

Enable the Customer Pricing API

Navigate to Customer Pricing API in your Zigaflow account settings and enable the feature. Your account immediately has an active API endpoint ready to accept customer connections. Zigaflow generates base API documentation automatically, covering the endpoints available based on your account configuration - pricing lookups, order submission, RFQ submission, and webhook subscription. No technical setup is required on your side - enabling the feature is all that is needed to make your account API-accessible to credentialed customers.

Create Credentials for Each Customer

For each customer you want to give API access to, create a set of API credentials from the Customer Pricing API management panel. Assign a name for internal reference, define the permissions - what their developers can read and what actions they can take - and generate the key and secret. Zigaflow creates a unique credential pair per customer, ensuring access is isolated to that customer's own data and revoking one customer has no effect on any others.

Share Credentials and Documentation

Send your customer their API credentials and a link to the endpoint documentation. Zigaflow provides standard API documentation covering authentication, available endpoints, request formats, and response structures - your customer's developers have everything they need to build the integration from their side. You are not involved in the technical work; you provide access and the customer's development team handles the implementation against the four available capabilities: customer-specific pricing, order submission, RFQ submission, and event webhooks.

Your Customer's Developers Build the Connection

Your customer's development team uses the credentials and documentation you have shared to build the integration from their system to Zigaflow - retrieving pricing, submitting orders, raising RFQs that create quotes in their Zigaflow account, and subscribing to webhooks for event notifications. You do not need to be involved in the technical work. Once the customer confirms their integration is ready, run a brief test to verify data is flowing correctly before marking the connection as live. Zigaflow's support team can help troubleshoot if anything does not behave as expected.

Monitor and Manage Customer Access

From your Zigaflow Customer Pricing API dashboard, view connection activity for each customer - when they last connected, what actions were taken, and any errors. Rotate credentials at any time without disrupting other customers. If a customer relationship ends, revoke their credentials instantly from the same panel - no developer action required on your side and no residual access to your account remains.

Common questions

Frequently asked

Keep exploring

Features that work with Customer Pricing API

PunchOut

Punchout connects enterprise buyers into your catalogue through their procurement system. The Customer Pricing API lets your customers' own developers build a similar programmatic connection directly against their Zigaflow data.

Explore PunchOut →

Company Stores

Company Stores give your customers a portal their team can log into and browse. The Customer Pricing API gives their developers a programmatic way to pull pricing and submit orders directly from their own systems.

Explore Company Stores →

Quotes

RFQs submitted through the Customer Pricing API arrive in Zigaflow as quotes - ready for your team to price, refine, and send through your normal quote workflow.

Explore Quotes →

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