Question 1

Do you offer a customer portal where our clients can see their job statuses or approve items?

Accepted Answer

Yes, Zigaflow has an optional customer portal.
 
How Zigaflow Solves It:

The customer portal allows your clients to log in and view the status of their current jobs, see forms that require their approval (like artwork proofs), create orders, and download documents such as copies of their invoices. You can control how much information is visible to them. This feature is available as an addition to the ‘Momentum’ and ‘Velocity’ plans.

Question 2

Our product pricing often depends on variable attributes like fabric or finish. How can Zigaflow manage this?

Accepted Answer

Zigaflow provides flexibility for products with variable pricing.

How Zigaflow Solves It:

You can input costs on-the-fly for each line item within a quote or order to reflect specific variations, rather than relying on a fixed price from a product library. The product library also supports ‘Variants’ which so you can easily swap between variations of a product (e.g., different colours for a baseball cap).

Question 3

We run more than one business identity but have some shared staff. How would Zigaflow handle this?

Accepted Answer

Zigaflow can accommodate scenarios with multiple business identities or brands, even with shared staff, offering flexibility in how you structure your operations.

How Zigaflow Solves It:

Multiple brands can be run from within one account (using different document templates and branding for each) or, if you have multiple legal entities with their own financial accounts, you can have separate Zigaflow accounts. For group accounts, users can easily move between linked accounts and even report across entities, providing a consolidated view if needed.

Question 4

Is Zigaflow cloud-based and how is our data backed up?

Accepted Answer

Zigaflow is a fully cloud-based system, ensuring accessibility and robust data protection.

How Zigaflow Solves It:

Zigaflow is hosted on a secure and reliable cloud infrastructure. Your data is backed up regularly, providing peace of mind regarding data safety and availability.

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Unlocking Efficiency: Your Zigaflow Questions, Answered

Streamlining Your Workflow & Saving Time

Eliminate manual tasks, connect processes, and automate repetitive actions

Quoting & Sales Process Excellence

Create professional, accurate quotes and manage your sales pipeline effectively

Effortless Financial Management & Integration

Connect with accounting, manage invoices, and get paid faster

Managing Production & Supplier Interactions

Streamline artwork approvals, purchase orders, and inventory

Customization, Usability & Support

Tailor Zigaflow to your brand, enjoy ease of use, and get the help you need

Advanced & Specific Scenarios

Addressing unique operational needs and system architecture

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