Would you like your customers to tell everyone how much they love working with your business?
Give them an experience beyond their wildest expectations and they will.Book your Demo
Blow your customers' minds
With our Service Automation software, you'll be able to deliver a world class service to your customers.
Track support requests, product warranties, create routine service or maintenance schedules from contracts and so much more.
Imagine the best service you've ever received from a supplier - you can probably do better with this.
Business Automation includes a plethora of time savings automations and integrations that can help your business grow.
See how much time and money you could save every month with Business Automation
hours per month
If you can't see something you are looking for, please do not hesitate to get in contact with us as we've always got new ideas coming through development.
Manage your customers and contacts in our flexible CRM
Create pipelines with custom stages for different types of leads
Store & manage products or services with custom fields, images & more
Create, send & manage quotations or proposals
Manage tasks across your entire business and user base
Produce highly detailed reports across the modules, and drill down to item level reporting
Manage your relationships with your supply chain
Organise yourself with job / sales order management
Manage project timelines and track budgets across 1 or more jobs
Rules based automation to massively reduce business administration
Create, send & track Invoices & Proformas at the click of a button
Create send & track Purchase orders at the click of a button
Create, send and manage RFQ's to 1 or more supplier in a couple of clicks
Manage your inventory, book goods in via purchase orders, goods out via delivery notes
Create, send, print & track delivery notes at the click of a button
Generate signed paperwork, certificates, obtain approvals & more
Make sure your customers love you by managing their requests effectively
Create, send and manage customer contracts for maintenance, warranties and automatically create routine jobs
Track the lifecycle of a physical product by serial number
Below are some of the commonly asked questions around our Service Automation subscription plan.
Service automation software is an application or software specifically designed to give you the best tools to give your customers an experience they will never forget - for the right reasons!
If you need a way to manage customer support requests, or you provide ongoing services, for instance maintenance or support contracts, or supply products for which you need to track warranties and service visits, a service automation software is exactly what you need.
Let's say you need a way to manage support requests from your customers, or you supply products where you need to track warranties, or perhaps you have servicing agreements which require routine site visits - you need this process to be as simple as possible.
Your customers expectations have evolved, and having a CRM and managing things in spreadsheets just isn't enough.
Some larger businesses spend huge amounts of money creating bespoke applications to deliver half of what you can do with our Service and Automation plan as this used to be the only way it could be done - until now!
Having a software to automate mundane tasks with all the information at your fingertips allows you and your team to give your customers a first-class service, in every interaction.
We don’t, but you won’t need to. Zigaflow has all of the tools most CRM software providers offer and so much more.
Our ethos is working towards customers having as few systems in their business as possible, as over the years it has become apparent this is where our customers’ businesses suffer the most. Having multiple systems leads to duplication of data entry, loss of information, additional points of failure, and doesn’t give you the whole picture of your business.
This is one of the questions that comes up frequently, but when people see the full scope of what Zigaflow can do, they soon realise their current CRM system is obsolete.
As our service automation plan is a full suite of modules across all aspects of your business, information gathers as you go about your day-to-day business activities.
Historically, businesses would have needed multiple systems to achieve what we have created in Zigaflow, and often this would have also had excel files running alongside.
With our service automation plan, you can easily bridge sales, operations, finance and field in one system, ensuring no matter who deals with a customer about what, all the information they need for their job is readily available.