Simplify processes, reduce administration tasks and improve the quality of your operations
Get your quotations to look how you want them, in your branding and styling
Our back office software can be utilised to automate a range of time-consuming tasks
Providing your customers with the best level of service doesn't have to be difficult
Find out how each modules works and how it can improve your business
Take a look at some of the industries who massively benefit from using Zigaflow
Attractive sales quotes plus job, project, contract & asset management which will leave your competition behind
Split your quotes and jobs into different locations, and include images on your quotes and other documents
Quotations, RAMS, certificates, jobs, projects, inspection schedules, invoicing & so much more on tap
Quickly create detailed quotes, manage your jobs, projects, invoiceing, ordering and maintenance all in one place
Quotes, installations, site visits, maintenance, tickets, contracts, client asset management - It's all here
Create stunning quotes with images & incorporate CAD designs, manage production through to installation in one software
Browse our careully selected integrations to add value to your business
An unrivaled Xero Connected App which will let you do business like never before
Connect to QuickBooks for customers, supplier, invoices, purchase orders and more
Take card payments from quotations & invoices at low transaction fees & fast payout
Connect your Gmal account, to send documents, reminders from your chosen email account
Send quotations, order confirmations, invoices and reminders from your chosen email accounts
Combine the marketing automation in Mailchimp and the raw power of Zigaflow
A customer data platform (CDP) is software that combines behavioural data from multiple sources to create a customer database that is accessed from one place. By combining all customer data, you have into one central location, you can create a complete profile to better understand your customers and their behaviour.
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What is a customer data platform?
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There are a range of different sources that can be used to build up a customer profile. Think of any interaction they could have had with your business or product including:
A CDP allows you to segment your customers into different audiences and create a more personalised marketing campaign, based on their interactions with you. You can use the customer profile that has been generated based on the user's interactions and create a more specific marketing campaign for that one person. If a particular customer doesn't interact with any of your offer or news related emails, you could then remove them from your mailing list.
Both CRMs and CDPs collect customer data. The main difference is that a CRM will collect and organise transactional data, such as data from making a purchase on your website. Whereas a CDP goes a lot deeper and will collate customer behavioural data that you are not aware of. For example, how they have interacted and navigated around your website, social media channels or software that you provide.
Although both a CRM and CDP collect data, they are completely different entities and utilised for different purposes. A CRM would store real time and historical data of a customer, through transactions. A CDP stores data that is used to help improve future interactions with that individual.
By adding as many data sources as possible, you will build-up a more complete picture of how your customers behave and interact with your business. This in turn will allow you to offer them enhanced interactions with you and your business, which in turn will generate a better customer experience.
If you are looking for a cloud-based CRM solution to help automate a range of processes, then get in touch with Zigaflow today.
With an extensive background in business analysis and software programming, Tim heads up our software development team and loves nothing more than solving complex business challenges with simple easy to use software.
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The beauty of Zigaflow's quotation software is that it is intuitive, user friendly and can be modified to work around our business without compromise. In 18 months we have been able to increase our output of quotations by 300% and, with the inbuilt online quotation approval, our customers have been able to sign off on their quotations without any delays.
One of our biggest issues was gaining feedback from contractors following a site visit and having to waste employees time chasing photographs to enable our estimating department to produce quotations. Quikflw has pulled all aspects of our operation into one comprehensive package including accounts which allows me to monitor the business on a daily basis. The team at Quikflw are always on hand to resolve any questions arising from operator malfunction or general operational procedures. My team and all of our contractors, several hundred, are reaping the benefits and more importantly, enjoy using the system.
Ease of use for all members of staff. Increased levels of professionalism. The adaptability of forms and contracts for clients & our contractors. Real-time capture of on-site engineers reports & photographs. Easy overview of all aspects of our operation and individuals performance. Flexibility throughout.
I am getting everything I require through the Zigaflow system plus more bonuses than I would’ve expected. The cost was well within our budget and the only extras are those available any time I wish to upgrade at any time.
The set-up is personal and very helpful and I am extremely happy with everything, especially how easy the system is to use and customise. Thanks again – One more very happy customer.
Simple enough for any staff member to operate with ease no matter age or experience using computers. This program has increased our efficiency by tenfold with creating quotations, order forms and generating invoices. Offers a basic but extensive enough CRM system to manage your daily tasks.