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CRM tools have become more abundant and evolved into different variations. This article will detail the implications specific to each category in order to help you decide which type of CRM would be most beneficial to your business.

A customer data platform (CDP) is software that combines behavioural data from multiple sources to create a customer database that is accessed from one place. By combining all customer data, you have into one central location, you can create a complete profile to better understand your customers and their behaviour.

eSignatures and Digital Signatures have enabled many companies to transform their business processes by removing paper and physical mail and speeding up their approvals processes.

Zigaflow offers a broad range of quotation templates that our customers can use and customise for their business, but what information do you need to include on a quote document?

Investing in Customer Relationship Management (CRM) software is a great way of consolidating all your customer and supplier data into one place, but this doesn’t mean you are using your CRM to its full potential

Automating business processes leads to advantages right across an organisation. From lead generation to contract management, every business can benefit from automating their processes.

E-signatures have become commonplace within businesses over the last few years. If you are unsure about what e-signatures are and whether they are right for your business then this guide will help you make up your mind.

Over the last several years, we have seen a huge shift in the way people want to view information, not only in their business but in their personal life too – we are in the era of instant information

Most commonly used in high-level marketing, buyer personas are a way to better understand your prospective buyers or customers by looking at shared traits, demographics and other key factors

Increasing your sales in a competitive market can be tough, but by understanding your customers and market place it can be a lot easier