More than a link in a chain

Everyone talks about customer relationship management, which is obviously really important.

What about the importance of managing the relationships with your suppliers?

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Supplier Relationship Management

Let’s be honest: your suppliers are a massively important part of your business. Sometimes your business model is totally reliant on them.

In the same way you manage customer relationships, you should have a system in place to do the same with suppliers. Having a full record of items they supply to you, making Purchase Orders or RFQ’s easily accessible, gives you ways in which you can better manage these relationships.

Reporting linked to supplier records could easily give you bargaining power for ongoing discounts as your spend increases over time.

Not IncludedNot Included Sales Automation

Sales Automation

IncludedIncluded Business Automation

Business Automation

IncludedIncluded Service Automation

Service Automation


Key benefits

Below is a snapshot of some of the most popular key benefits from using the Request for Supplier Relationship Management Module.

Create custom fields

Do you want to store specific information and details against supplier records?

Create custom fields to match the data requirements you have. Choose different input formats such as numbers, single line text, multi-line text, checkboxes, dropdown menus and date fields.

Create custom fields
Payment terms

Payment terms

Would you like to keep track of the payment terms you have agreed?

Specify and set your payment terms and credit limit for each supplier you have listed on your account. The system will use the payment terms on your purchase orders sent to suppliers.

Full history

Full history

Wouldn’t it be great to view all of your interactions in one place?

Every task, purchase order or RFQ associated to each supplier is stored in that supplier's unique record. Within the reporting you can group reports by suppliers to help with supplier negotiations.

Items & assets

Do you want to quickly see the items relating to each supplier?

In each record you see the items and item categories they supply you. If you use our Service Automation, you see the assets you supplied to customers purchased from that supplier.

Items & assets

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Frequently Asked Questions

Below is a selection of frequently asked questions, you will find a number of these through the site relevant to the information on those pages. If you cannot find an answer to a question, do not hesitate to get in touch.

A supplier relationship management system is an application or software which allows you to track and report on all activity with your suppliers.

For many businesses you are a link in the supply chain, you have your customers and your suppliers, both which should be carefully managed to ensure you are always getting best value for money, and getting the most from these relationships.

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