More than a link in a chain

Everyone talks about customer relationship management, which is obviously really important.

What about the importance of managing the relationships with your suppliers?

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Supplier Relationship Management

Your suppliers are likely a massively important part to your business, sometimes your business model is totally reliant on them.

In the same way you manage customer relationships, you should have a system in place to do the same with suppliers.

Having a full record of items they supply to you, any Purchase Orders, or RFQ’s you have sent to them easily accessible, gives you ways in which you can better manage these relationships.

Reporting linked to supplier records could easily give you bargaining power for ongoing discounts as your spend increases over a period of time.

Not IncludedNot Included Sales Automation

Sales Automation

IncludedIncluded Business Automation

Business Automation

IncludedIncluded Service Automation

Service Automation


What is a supplier relationship management system?

A supplier relationship management system is an application or software which allows you to track and report on all activity with your suppliers.

For many businesses you are a link in the supply chain, you have your customers and your suppliers, both which should be carefully managed to ensure you are always getting best value for money, and getting the most from these relationships.

What is a supplier relationship management system?

Key Benefits

Below is a snapshot of some of the most popular key benefits from using the Supplier Relationship Management Module.

Create custom fields

Create custom fields

Do you want to store specific information and details against supplier records?

Create custom fields to match the data requirements you have. Choose different input formats such as numbers, single line text, multi-line text, checkboxes, dropdown menus and date fields.

Set credit limits and payment terms

Payment terms

Would you like to keep track of the payment terms you have agreed?

Specify and set your payment terms and credit limit for each supplier you have listed on your account. The system will use the payment terms on your purchase orders sent to suppliers.

Track full history of supplier interactions

Full history

Wouldn’t it be great to view all of your interactions in one place?

Every task, purchase order or RFQ associated to each supplier is stored in that supplier's unique record. Within the reporting you can group reports by suppliers to help with supplier negotiations.

See items, item categories and assets linked to each supplier

Items & assets

Do you want to quickly see the items relating to each supplier?

In each record you see the items and item categories they supply you. If you use our Service Automation, you see the assets you supplied to customers purchased from that supplier.


Related Modules

These are some of the most common modules where our customers benefit from what the Supplier Relationship Management module offers.

Task Management

Task Management

Not only can you create and assign tasks, the tasks module is linked to all other modules with advanced options for auto creation and allocation based on defined rules ensuring processes are followed every time.

Purchase Orders

Purchase Orders

Even on a customer order where multiple suppliers are involved, all the purchase orders can be created within a couple of clicks. With choices of list, Kanban and Gantt views, managing your PO’s has never been easier.

Requests for Quotations

Requests for Quotations

At the click of a button create RFQ’s to your supply chain from the quotation or job. This is ideal for businesses where cost prices fluctuate, or who maybe just wants to negotiate discounts to boost profits.

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