Streamline your operational processes and provide your customers with the best service
Have you ever felt that you could manage the operational side of your business better?Book your Demo
Keep things organised internally and keep your customers in the loop at each and every stage of the process.
It’s always nice to know that you’re cared about. Customers want to know what is happening with their orders and any jobs which you may be completing on their behalf. Reacting to requests for updates is simply not good enough for customers who now expect a proactive approach from suppliers.
Do your jobs or sales orders go through more than one set of processes? Do you often find yourself overwhelmed with information?
With Zigaflow, you can create one main set of statuses in the module with the ability to split these into independent workflows, which allows you to move a job into a specific workflow and view each independently.
Nobody likes a cluttered job schedule. With Zigaflow’s drag-and-drop calendar interface, you are able to move around jobs and reassign them quickly and easily. You can also choose what information is displayed within the calendar so you can make decisions around planning without the usual hassle.
How much money are you really making on your jobs or sales orders?
Sometimes what you forecast at the point of preparing a quotation may differ from what has actually happened. You can see the forecast and actual profit on each job, so you can monitor this closely.
Have you ever placed an order with a company and been updated at each step of the way?
By simply changing the status of a job/sales order, you can automatically update a customer on the progress—a fantastic way to cut down on the time taken for phone calls and emails, and a way let your customer know they haven’t been forgotten!
Create an eForm to request additional information or to get approval from the client. Once completed, that information is then added automatically to the job and progressed to the next step.
Utilise eSignatures as part of a job to prove that a job has been completed and signed off by the client.
By creating your own custom statuses, you can keep track and be constantly in the loop when it comes to how each job is progressing. Any members of your team related to a job are also notified by email when a status is updated so you never miss a beat.
Below is a selection of frequently asked questions, you will find a number of these through the site relevant to the information on those pages. If you cannot find an answer to a question, do not hesitate to get in touch.
A job management software is an application or software designed to streamline the processes around fulfilling jobs for your customers.
There are many of these on the market, but few who can truly handle the complexities of certain businesses processes in one single software platform.
As sales order management software is typically a different style of software focused on handling customer orders and the processes around these.
There are not many software systems which can handle both of these simultaneously like Zigaflow can.