Software for Kitchens, Bedrooms and Bathrooms

Build confidence with your customers

The KBB sector is a dynamic and growing industry that covers a wide range of functions, including; manufacturing, retail, installation and service. Whether you’re an innovative manufacturer, retailer or distributor in the furniture, worktop, appliance, sanitary, shower, accessory, or ceramic supplier; you will undoubtedly face challenges with your supply chain, skill shortages and possibly fluctuation of prices.

Here at Zigaflow we work closely with a number of SMEs in the KBB space. Our friendly and professional team has a wealth of industry knowledge to help you grow your business.

You’ve taken the first step by acknowledging you need a solution to run your business, embrace that decision and allow Zigaflow to show you how you can rise above the competition and take advantage of a buoyant KBB market.

1

Track your enquiries

Handle sales leads with ease by using drag and drop pipelines. Customise the steps to match your process and different types of enquiries, for example you may handle a single domestic enquiry differently to an enquiry for a housing project.
2

Build your quotes

Quickly add products or services from your ‘item’ catalogue. You are in complete control over how your quotes appear; be that by section, by product, broken down by room, by budget, additional options, recommendations, service and maintenance options, the choice is yours
3

Create your contracts

Service Contracts can be created in a quick click. Your contracts can be electronically signed, they can generate recurring invoices and even create jobs for your annual service visits without lifting a finger.
4

Manage your workload

Schedule your jobs, create multiple workflows for different types of jobs, e.g. separate a manufacturing job from an installation jobs or quarterly maintenance visits from emergency call-outs.

Do you have more complicated jobs? We also have a ‘projects’ function where you can gather a birds eye view of all your jobs, quotes and more.
5

Power up your purchasing

Send RFQ’s at the click of a button to one or more of your suppliers. Send and track purchase orders from a job or create a PO independently. As your stock comes in, you can quickly book in items; either to stock or allocate to a specific job and add information like serial numbers on hobs and ovens etc.
6

Delivery & Installation

Pick items from stock with ease or allocate specific products for a delivery. Track your deliveries and installations with multiple options for electronic sign off, triggering POD to your customer.
7

Track equipment lifecycles

All of the products you have delivered to your clients with unique serial numbers are tracked independently, allowing you to quickly identify where they were purchased from, if any contracts exist, how often a product has been serviced, when they were sold and much more making maintenance and customer service a breeze.
8

Support your customers better

Keep your customers informed every step of the way; let them know that you’ll be attending site, perhaps the water needs turning off so they may need to make provision or the electric will be off for a few hours.

Track support requests and faults from your customers with our tickets module. Use these to monitor your service levels and provide customers with automatic updates on any outstanding issues.