Bringing together technology & customer service

What a competitive market you are in.

With literally thousands of competitors in your space, you need to be able to differentiate yourself from your competitors and give customers confidence in choosing to work with you.

You need to set yourself apart from the very first interaction with them, give them all the information they need, but in a simple, easy to understand way.

Your service level needs to be top notch or your customers will look for someone else.

Zigaflow is a software package which has everything you need to successfully manage your IT business, and grow and thrive beyond your expectations.

You will know better than most, that businesses have disjointed systems in place, something which has gradually happened over time as we have moved into the "cloud. We are bucking the trend, and have developed Zigaflow to be one core business software.

You should give it a try.

Bring Your Documents to Life

Add product images automatically to your quotes
Swap between different quote appearances for different types, such as hardware purchases (with photos), recurring service charges (without photos) or telecoms
Use different terms and conditions for each quote or job type
Create your own PDF quote templates
Add product specifications to your quotes or let Zigaflow automatically create or add them from products specifications stored in the system
Bundle items together, such as cooling units and their fittings to add to the quote or job with one click

Freedom To Customize

Not happy with look or design any of the templates on the system? Simply create your own using Microsoft Word and upload it to Zigaflow.

Start by downloading one of our existing templates and edit, add and modify to your hearts content as long as you follow our template guidelines.

Add photos, adjust layouts and change fonts.

If you have an existing design for your quotations, invoices, etc. and would like to carry that over into Zigaflow, contact us and our team will recreate it in Zigaflow to get you up and running as quickly as possible.

Workflow Made Easy

Create templates for frequent quotes or jobs, such as server installations, Office365 licences, laptops, etc. These save you time and also ensure you won’t miss anything off
Add products and services from your price list or add one-off items to your quotes and jobs
Bundle items together to add to the quote or job with one click
Create your own product and services price list and upload your suppliers’ lists
Use different price lists per customer
Split between recurring and one-off charges
Allow remote staff to start (and complete) the quote on their smartphones
Email your quote, job confirmation and invoices to your client with the click of a button and see when they have opened them
Allow clients to change and update their quotes online before confirming and optionally paying by credit card
Convert quotes to jobs with one click
Log stock movement and book out with delivery notes
Track stock using items’ serial numbers
Create purchase orders (PO’s) with one click, copying all relevant details over from the quote or job
Monitor PO’s on one screen to ensure they are delivered when you need them
Track all your jobs and quickly create delivery notes from them
Create invoices from quotes and jobs and send directly to your clients
Export invoices to your accounts system with a click of a button

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We have increased our output of quotations by 300%

The beauty of Zigaflow's quotation software is that it is intuitive, user friendly and can be modified to work around our business without compromise. In 18 months we have been able to increase our output of quotations by 300% and, with the inbuilt online quotation approval, our customers have been able to sign off on their quotations without any delays.

Chris Lehr

Track customer orders from quotation to delivery

We needed an online system which would allow us to track customer orders right through from quotation to delivery and invoicing.

Until then we had an accounts package which allowed us to produce Quotation, POs, and Invoices but didn’t really link them together.

Mr D Poulter

Excellent

We spent months looking for a system that would be simple to ease in to and more powerful and complex as we developed.

Zigaflow was the perfect choice for this.

The Support Team are extremely helpful and spent time understanding the needs of our company and showing us how to get the most from Zigaflow. We now use the system for more than we originally intended and will be using even more functions in the coming months.

Highly recommend.

David Wilde

Zigaflow - Excellent for projects with multiple contractor bids

With a national sales force, we needed software that can be accessed by everyone. The sales managers all raise the quotations, and they are signed off and sent by the admin staff at HQ, so we can ensure the correct components have been added and the quote is technically sound. We have reduced the requirement for additional admin staff as the quote is submitted as a request and then checked, rather than the sales force requesting a quote to be raised. I can see at a glance what the profit margin is on each quotation, I can also combine a couple of options onto one quotation by using sections, which reduces the number of duplicate projects on the system. Finally, the search function on the software is excellent; if I need to see all the quotes with a certain product on it this can be done in a matter of seconds without having to export to excel. Overall, I believe the implementation of this software has streamlined the quotation process and freed up time which would normally be spent on quotations to other areas of the business.

Software for IT Services