Software for IT Services

Make sure your customers have all the information they need.

Give them an opportunity to make the right decision and work with you for all of their IT needs.

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Bringing together technology & customer service

What a competitive market you are in.

With literally thousands of competitors in your space, you need to be able to differentiate yourself from your competitors and give customers confidence in choosing to work with you.

You need to set yourself apart from the very first interaction with them, give them all the information they need, but in a simple, easy to understand way.

Your service level needs to be top notch or your customers will look for someone else.

Zigaflow is a software package which has everything you need to successfully manage your IT business, and grow and thrive beyond your expectations.

You will know better than most, that businesses have disjointed systems in place, something which has gradually happened over time as we have moved into the "cloud. We are bucking the trend, and have developed Zigaflow to be one core business software.

You should give it a try.

Bring Your Documents to Life

  • Add product images automatically to your quotes
  • Swap between different quote appearances for different types, such as hardware purchases (with photos), recurring service charges (without photos) or telecoms
  • Use different terms and conditions for each quote or job type
  • Create your own PDF quote templates
  • Add product specifications to your quotes or let Zigaflow automatically create or add them from products specifications stored in the system
  • Bundle items together, such as cooling units and their fittings to add to the quote or job with one click
Bring Your Documents to Life

Freedom To Customize

Not happy with look or design any of the templates on the system? Simply create your own using Microsoft Word and upload it to Zigaflow.

Start by downloading one of our existing templates and edit, add and modify to your hearts content as long as you follow our template guidelines.

Add photos, adjust layouts and change fonts.

If you have an existing design for your quotations, invoices, etc. and would like to carry that over into Zigaflow, contact us and our team will recreate it in Zigaflow to get you up and running as quickly as possible.

Freedom To Customize

Workflow Made Easy

  • Create templates for frequent quotes or jobs, such as server installations, Office365 licences, laptops, etc. These save you time and also ensure you won’t miss anything off
  • Add products and services from your price list or add one-off items to your quotes and jobs
  • Bundle items together to add to the quote or job with one click
  • Create your own product and services price list and upload your suppliers’ lists
  • Use different price lists per customer
  • Split between recurring and one-off charges
  • Allow remote staff to start (and complete) the quote on their smartphones
  • Email your quote, job confirmation and invoices to your client with the click of a button and see when they have opened them
  • Allow clients to change and update their quotes online before confirming and optionally paying by credit card
  • Convert quotes to jobs with one click
  • Log stock movement and book out with delivery notes
  • Track stock using items’ serial numbers
  • Create purchase orders (PO’s) with one click, copying all relevant details over from the quote or job
  • Monitor PO’s on one screen to ensure they are delivered when you need them
  • Track all your jobs and quickly create delivery notes from them
  • Create invoices from quotes and jobs and send directly to your clients
  • Export invoices to your accounts system with a click of a button

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