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Stand out for customer care

With detailed services and a highly competitive market, your customers can find it difficult to compare different IT services providers.

However by sharing the right information and data, at the right time, you’ll make the process easy for them by communicating clearly what you offer.

Existing customers will have clear expectations and new customers will be able to pinpoint clearly the services you offer that are additional to and better than the rest.



Have all the information you need in one place to produce quotations that enable you to provide detailed information in a clear and concise way.



Apply and test different systems and approaches, quickly and easily, to find what delivers maximum growth for your business.



Employ more staff to cover for the increased demand across your busienss, from sales to warehouse and everywhere inbetween.

Do any of these resonate with you?

You know what you need and what works best. The ideal solution for your business and your customers lies in identifying how to achieve those outcomes in the most efficient and effective way.

  • Quotes for recurring customers rushed or missed altogether
  • Difficult to communicate the technical detail of your offering
  • Communicating your USP is a constant challenge
  • Multiple systems make processes over complicated
  • Reliant on other individuals or teams to compile information required
  • Service level agreements need enhanced clarity
  • Increasing customer retention is a key priority

Rationalise systems for ease and efficiency

Get everyone using the same software

Bringing together all of your team in one simple to use business management software makes sense.

Each of your business processes across sales, operations, service & finance will work together seamlessly to make your job easier and prevent errors.

Set permissions for different roles and users to give them everything they need – nothing more, nothing less.

Users across the office, the warehouse, working from home or out on site. You’ll all have instant access to real-time information at the click of a button.

Everything in one place

Why not book a live demo?

Show me what it can do

Take control of your processes

Built-in functionality enables you to change screen layouts to suit your way of working. Here are just some examples of different areas within the system.

To see more of how Zigaflow could work for your business, arrange your demo now.

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Gone are the days of multiple spreadsheets or systems. All customer, supplier and company data is in one place – including historical data too.

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Real Time Reporting

Real-time data reports readily available for you and your teams to provide a live overview of performance and support decision making.

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Purchase Orders

Automate the raising of purchase orders as soon as a quote has been approved and keep track of status changes.

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Quickly create compelling quotations which provide all the detailed technical data and information you need to share, in a clear and concise way.

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Create a dashboard of ongoing opportunities to support the business development process and provide pipeline visibility.

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Task Management

Enhance service levels by automating task management for each member of the team to ensure no customer is missed or overlooked.

Freedom to create your own documents

With Zigaflow you can design your own documentation or download a template from our extensive library – whatever works best for you.

Select from or create any type of document, from quotations to delivery notes. You have complete control over every aspect of your business documentation.

ICT Service Documents
ICT Service Documents
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